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This access statement is available in larger print on request.

The intention and aim of this access statement is to describe accurately the facilities and services that we offer to all our visitors and guests.

Every endeavour has been made to avoid personal opinions regarding the suitability of Swinton Estate for those with access needs.

Introduction

Swinton Estate is situated one mile from the town of Masham, in North Yorkshire, in its own 2,000 acre walled parkland within the 22,000 acre country estate. It is the perfect place to relax and enjoy a slower pace of life while indulging in award winning fine foods and wines.

Wherever possible, we endeavour to use locally sourced ingredients from local suppliers or vegetables, fruit and herbs from our own 4-acre walled garden. The chefs are always delighted to tailor a menu to suit any dietary requirements that may be necessary during your stay.

The hotel’s main access is through a historic (Georgian) gateway entrance which is 3 metres wide and along a single track, one-way drive on a small hill, with a steady incline to the stone canopied original carriage entrance to the house. There is a disabled entrance beyond the canopied entrance within the courtyard.

Swinton Estate offers 32 bedrooms, located on the first and second floors accessed by stairs or lift and all with en-suite bathrooms, some of which feature walk in showers and separate baths. Please state your preferences at time of booking.

We would be delighted to discuss with you any particular requirements you may have to enhance your experience and make your stay more comfortable. Please contact us either by phone on 01765 680900 or email reception@swintonestate.com

Pre-Arrival
Please contact us to check if we have any specific equipment required to help you enjoy your stay. If not, it may be that the hotel can locate additional items that may need to be hired.

Getting to Swinton

For full details and maps of how to reach Swinton Estate, please see the directions section on our website, on the ‘contact us’ page and then ‘getting to us’.

Alternatively, you can plan your journey by car or public transport using www.transportdirect.info ; simply enter your postcode and ours, which is HG4 4JH to obtain directions.

By car

PLEASE NOTE THAT SATELLITE NAVIGATION IS INACCURATE.

From the South

Please take junction 50 from the A1 (M) and follow the signs to Masham
From the North

Please take junction 51 from the A1 (M) and follow the signs to Bedale. Masham is sign posted from B

By train

The nearest railway stations are Thirsk (14.7 miles) and Northallerton (15 miles). There are taxis available at Northallerton and arrangements can be made via the hotel for collection by taxi from Thirsk station. If you require an accessible taxi we would be delighted to arrange this, with prior warning. Please advise us a minimum of 48 hours before your arrival date.

By bus

The nearest bus stop is in Ripon at the central bus depot. We can arrange for a taxi to transfer you to Swinton Estate (10.6 miles).

Please note that there is no pavement on the country lane from Masham to Swinton.

Car Parking and Arrival

There are 48 car park spaces in the main car park 200 metres from the main entrance that is on a flat tarmac surface and lit by spotlights during the night, with CCTV. The driveway is tarmac from the main gate and is well lit once you come nearer to the main building.

The main doors are two metres wide and the other entrance doors are 37 inches wide.

There are no steps to reception to check in from the main entrance, after which 7 steps lead to the main corridor of the hotel. There are two alternative entrances from the courtyard which give you access to the main corridor on a flat surface.

We provide assistance with your luggage on arrival. If you stop under the stone canopied original carriage entrance to the house, a porter will come to welcome you, provide any assistance required, bring in your luggage and park your car for you when you are ready.

Disabled parking is available with 4 car park spaces beyond the canopied entrance, within the courtyard. The allotted car parking spaces can be accessed from either direction to ensure access from either side of the vehicle. A porter will be on assistance to help throughout your check in process.

The hotel has a lift which can be accessed from each floor. The lift is large enough to ensure a wheelchair or an electric scooter can fit. Most of the doors throughout the hotel are wide allowing access for scooters and wheelchairs.

Welcome Area

Guests are welcomed into Reception, which has a level floor throughout where the guests are asked to register. The flooring is wood which is polished regularly. Seating is available in the Morning room, next door to reception.

The Morning room is evenly and well lit, with overhead lighting and natural daylight from the 7 windows.

When guests are shown to their bedrooms, the porter will explain the hotel layout and provide information on where various facilities are located.

Assistance is available for guests who may not be able to access Reception from the alternative entrances.

The doors from the Morning room are 37 inches wide and lead into the lower hall. There are seven stairs up to a long, wide corridor providing access to the main public reception rooms on the ground floor. The steps between the lower hall and corridor can be avoided by using the side entrances from the courtyard.

Bedrooms

There are 32 bedrooms within the main house which are doubles. 23 of these bedrooms can be made up with twin beds.

On the first floor there are 11 bedrooms and on the second there are 21 bedrooms. Both floors can be reached by stairs or lift.

Certain rooms are suggested as easy access rooms – with larger bedroom and bathroom doors, walk in showers and larger floor space – these are stated in the chart below.

We are happy to rearrange or remove furniture from all rooms if required.
Sofa beds are in a number of bedrooms and z-beds can also be put into bedrooms, depending on the size, for family use.

The height of all the beds from the top of the mattress to the floor is around 26 inches. All beds can be raised if required.

Rooms are bright and evenly lit both with natural and electric lights. Bedroom lights are controlled by the switches at the front door of the bedroom and also next to the bed. Bedside lamps are also in each room. Additional reading lamps can also be requested at Reception.

All of the bedrooms offer the following:

• Lighting as per above
• Good colour contrast between the floor, walls and doors
• Short pile carpet
• Bedding choice of duvets or sheets and blankets
• hypo-allergenic pillows available
• Television with remotes
• CD/radio with remotes
• Hair-dryer
• Tea and coffee making facilities
• Complimentary drinks tray.

For guests who may require more items in their room, all of the below are available on request at Reception:

• Vibrating pillow pad
• Mobile hearing loop
• Large alarm clock
• Shower stool
• ‘Elephant feet’ for heightening chairs
• Toilet seat to heighten existing toilet
• Bath seat to sit inside the bath
• Wash basin stool

Bathrooms

All of the 32 bedrooms have en-suite bathrooms. The door into the bath rooms are around 1 metre wide. The hotel offers a combination of baths with showers, or separate showers and baths each of which are stated in the above chart.

The toilet height is 16 inches. Seat raisers and shower seats are available upon request as per above.

The wash basins are 34 inches high.

Grab rails, horizontal and vertical are available on request and some bathrooms have these as set items within the bathrooms or on request.

The bathrooms are well lit with overhead lighting and all mirrors have surround-lighting. Towels are located on the heated towel rail holders in the bathrooms. Non slip mats are available next to the bath in all bathrooms.

Public Areas

All public areas within the house, halls, stairs, landings are well lit using over head lighting and natural daylight.

All corridors and stairs are covered with a short pile carpet.
The Drawing Room lounge has a wooden floor with no steps and a large rug with sofas, armchairs, coffee tables and a grand piano. The private sitting room has a short pile carpet with sofas and a coffee table. Both have high ceilings with plenty of natural daylight.

Public Toilets

There are ladies and gentlemen’s toilets located on the ground floor. There are no steps from the main corridor to either and both are located near to the lounges, bar and restaurant.

The toilet door has a clear opening of 37 inches.
The toilet height is 16” for all the toilets.

All the public toilets have non-slip floor tiles and all toilets are well lit with ceiling light bulbs.
There is an easy access toilet with baby changing facilities.

The toilet height in the easy access facility is 18 inches
There is one vertical rail and an adjustable rail next to the toilet which is 29 inches high.
The hand dryer height is 35 inches from the ground.
There are lever taps on the sinks which is34 inches from the ground.

Samuel’s Restaurant

The restaurant is situated on the ground floor, at the end of the main corridor. The door opening to the dining room is 46 inches wide.

Lighting is natural daylight and overheard lighting which is controlled by dimmer switches. The flooring is polished wood and is level throughout.

The chef is delighted to cater for varying dietary requirements throughout breakfast, lunch and dinner.

Please advise us when making a booking of any dietary requirements you may require.

Breakfast is served in the restaurant, 7.30am – 10am. A continental buffet is available for you just outside the restaurant and staff will be more than willing to assist you with this if required. Hot breakfast is ordered from a menu and served to you at your table. We also offer room service breakfast with a menu in the room to be completed and placed outside your room before 2am.
Hotel Bar

The hotel bar is located on the ground floor, just off the main corridor of the hotel with a level surface throughout. Furniture is a mixture of armchairs with dining height tables and sofas with low tables. The flooring is non-slip tiles and lighting is from a combination of overhead lighting and lamps.

We are able to cater for varying dietary requirements throughout the service of food in this area.

Garden

Entry into the grounds and gardens is from a flat level with a path through the grassed terrace. Tables and chairs are available on the terrace during the warmer months, which can be accessed from either outside or from inside the hotel.

The garden has a medium incline that leads to over 200 acres of grounds, a 4-acre flat ground walled-garden and an aviary with birds of prey. Benches are available and most paths in the parklands are gravel or ground suitable for scooters

Conference and meeting rooms

Conference rooms are on all floors in the main house. If stairs need to be kept to a minimum please mention this when booking.

The Library is located on ground level through the hotel.
The Panelled Room is located on the first floor.
The Lister Room is located on the first floor.

All doors are 32 inches wide.

All rooms have natural light with overhead lighting controlled by a switch next to the meeting room door.

Upright chairs with or without arms are available and tables have a clear space around the floor of 24 inches.

A mobile hearing loop system is available on request.

Dogs

We welcome dogs to the hotel and allow dogs to stay in the bedrooms, providing bowls and beds. We do not allow dogs other than guide dogs into rooms where food service takes place. We provide an outside water bowl next to the boot room entrance all year round and dog towels in the boot room. We charge £25 per dog, per night for this service.

Country Club & Spa

Additional Information

The proprietors are keen to make the house and gardens available for all guests. Fire evacuation procedures are clearly displayed in all bedrooms and around the hotel with the ‘fire assembly’ point located outside on the front lawn, accessible for everyone.

The nearest General Hospitals with an A&E unit / walk in unit are Northallerton Friarage or Ripon Minor Injuries Unit. The nearest doctor’s surgery is located in Masham.

Free Wifi internet access is available throughout the hotel and we offer a separate network for conference users.

In the morning room, we offer leaflets on nearby attractions and can help with local knowledge from our front of house staff and where possible can offer Access Statements for information.

Contact information

Address: Swinton Estate, Masham, Nr Ripon, North Yorkshire, HG4 4JH

Telephone: 01765 680900
Email: reception@swintonestate.com
Website: www.swintonestate.com

Opening: All year round

Local Equipment hire: Daily Care Ltd – Ripon 01765 600234
Local Accessible taxi: Havacab – Ripon 0800 169 7007 Freephone
Local carers: Carers resource – 01765 690222
Local Public Transport: Ripon